The entity responsible for the processing of personal data is Home Base, Lda. (hereinafter referred to as “Home Base”), with registered office at Avenida dos Aliados, no. 206, SL, 4000-065 Porto, Portugal.

“Personal Data” means any information relating to an identified or identifiable natural person (hereinafter referred to as the “Data Subject”), regardless of the format in which it is stored.Home Base collects Personal Data through its website, particularly when users make reservations, request information, or subscribe to communications, as well as through partner platforms or in person during check-in. The data collected may include: first name, last name, email address, phone number, city, country, and postal code.

Home Base ensures that Personal Data is processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April.The processing of Personal Data is carried out for purposes directly related to the provision of our services, including the management of reservations, execution and termination of rental agreements, communication with Hosts (property owners), compliance with legal obligations, and the distribution of satisfaction surveys.Personal Data may be shared with third parties only when strictly necessary, particularly with public authorities, service providers contractually bound to Home Base, or the Hosts themselves, always in compliance with the stated purposes and applicable legal obligations.Under no circumstances will Personal Data be used for purposes other than those for which it was collected or for which the Data Subject has given consent.

Home Base is committed to ensuring the confidentiality, integrity and security of Personal Data, adopting appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse.

Under the applicable legislation, Data Subjects have the right to request, at any time, access to their Personal Data, as well as its rectification, restriction, erasure, portability, or to object to its processing. Data Subjects also have the right to withdraw consent at any time, where processing is based on consent.To exercise these rights, you may contact us at: geral@thb.pt

Personal Data will be retained only for the period necessary to fulfil the purposes for which it was collected and while legal obligations related to its retention remain in force.In the case of reservations, the data may be stored in external databases, provided that there are contracts or partnerships in place that ensure compliance with the General Data Protection Regulation.

This policy may be updated at any time. We recommend checking the latest version regularly, which is always available on our website.

This Policy dates from June of 2025.